Answers about ordering, customisation, fragrance, care, shipping and bulk gifting.
Browse the WooCommerce catalogue and click Enquire on WhatsApp. The product name and link are added to the message automatically.
No payment gateway is enabled in the supplied theme. Product selection, final pricing, delivery and payment instructions are confirmed directly on WhatsApp.
Customisation may be available depending on the product, quantity and timeline. Share your preferred colour, fragrance, occasion and budget on WhatsApp.
The planned fragrance directions include Rose, Lavender, Vanilla, Sandalwood, Jasmine, Coffee, Citrus and Floral. Update each WooCommerce product with current availability.
Yes. Ziya offers custom branding, employee gifting, wedding favours, event hampers and festive bulk orders.
Preparation and delivery time depend on the product, quantity, customisation and destination. The confirmed timeline is shared before the order is finalised.
Contact Ziya promptly on WhatsApp with the order details and clear photographs so the issue can be reviewed under the final return and refund policy.
Ziya Candles creates handcrafted soy wax candles and home fragrance products that bring warmth, elegance and thoughtful gifting into everyday life.
The best light is the one you share.
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